How do I
know if I'm getting a good tenant?
There vital pieces of information that we gather in
order to create a profile of all applicants for your
property. These include
credit check, reference check and a criminal background
check plus verification
of employment, copies of last 2 pay stubs and landlord references if they are
currently renting. Our recommendation to accept or not
accept an applicant is based on this data.
What happens if the tenant doesn't pay the rent?
We follow a strict procedure which includes legal
notice of contract breach, personal contact with the
tenant in an effort to work things out and ultimately a
court hearing, judgment and eviction if necessary. If it
becomes clear that the tenant is unable or unwilling to
pay any more rent, we get them out of your home as quickly
as the law permits so that we may find a new tenant and
restore the income stream.
Who collects the rent?
GPM collects all rental payments from tenants. Your
residual funds are disbursed by the 15th of each month
providing we have received payment from the tenant.
What happens to the tenant's security deposit?
All security deposits are placed in a separate escrow
account where they remain until the tenant moves out.
Deposits minus any damage noted are refunded within 30
days of the end of the tenancy as required by their lease.
Who pays the recurring monthly bills?
If you desire, and at no extra charge to you, GPM
will make
any or all recurring payments for you such as your HOA
fee, lawn maintenance contract, pest control contract,
etc. Your account can be set up in whatever fashion best
suits your needs.
Am I informed of all repairs you make on my property?
Our standard management agreement includes emergency
service consent as well as authorization of non-emergency
repairs up to $250. For repairs estimated to exceed this
threshold, no work is initiated without your express
approval.
How do I know the repair people you hire will do quality
work?
With few exceptions, the contractors we use are
smaller, family owned firms. We prefer these companies to
the larger ones because of their dedication to customer
service and attention to detail. In addition, the volume
of work we provide them assures us of priority response
and very competitive prices.
What happens if there is an emergency?
All tenants go through orientation before they are
handed the keys to your home and what to do in emergencies. Tenants are encouraged to take a proactive
approach not only to emergencies but to routine
maintenance items as well. Tenants are
provided with our 24-hour emergency number in the event
there is a problem that can't wait until the next business
day.
How often will you inspect my home?
At the beginning of each new tenancy, a property
condition is completed which provides us and tenants with
a detailed summary of the condition of your home. Based on
the date the lease commences, we inspect your property
twice a year until the lease ends. We also do monthly
drive-bys just to check on your home. We complete a
written report of the interior and exterior condition of
the home at each 6 month interval and will also visit the
property to address any questions the tenants may have
about how things work and change filters. Reports are
mailed or e-mailed to you as they are completed.
I
want to sell my property - can you list it for me?
As always, we at GPM encourage you to keep your real
estate investments but in the event you've made the
decision to sell, we can help with that as well at a very competitive
rate. Please email or call us for further information.
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